Auschwitz Birkenau Memorial and Museum tour from Kraków

Know in advance:

• All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
• The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
• All visitors are required to pass through security checks before entering the museum grounds

• Please provide your contact details (email and phone number) at the checkout. You'll be contacted the day before the tour to confirm the departure time
• Departure times are only to inform the supplier of your preference. The tour operator will take this into account when making the guide arrangements. Ultimately the Auschwitz Museum decides the visiting time depending on the availability on a given day
• Each guest must bring along an ID card or passport corresponding to the name and surname provided at the time of booking, which will also be shown on the museum entrance ticket. Entrance may be refused if the name provided on the booking is not identical to the name on the ID provided when entering